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123 Street Avenue, City Town, 99999

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Terms & Conditions

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Terms & Conditions

PAYMENT INFORMATION

We accept American Express, VISA, Mastercard and Discover credit cards as forms of payment. Customers will be charged as soon as order is submitted on DANNIJO.com

RETURN POLICY

We want you to be happy with your order. If you are not satisfied with your order, we will gladly accept your return within 3 days of your order's arrival*. Returned merchandise must include vendor packaging and tags, and be in the same condition as when it was received. Used merchandised cannot be returned unless defective. Sale items and items purchased using a promotional code may only be exchanged.

Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Shipping charges cannot be refunded. Please allow 5-7 business days for the refund to post to your account.

Please remember RMAs will only be approved if requested within 3 days of an order's arrival.
 

To return an item please contact us at sales@cuffsbychiara.com for instructions.

We only recommend UPS or Fedex when shipping returns, and we are not responsible for lost return packages.

REPAIR POLICY

We will repair any jewelry design purchased through CuffsByChiara.com. Items purchased through other retailers must be returned for repair to the store where the item was purchased. Please email sales@cuffsbychiara.com and request a repair tracking number (RTN).

  • Less than 8 months after purchase is FREE
  • More than 8 months is subject to repair fee. *Fee is contingent upon material availability and nature of repair.

PRODUCT CARE

Each piece of Cuffs By Chiara jewelry is hand-crafted and requires delicate handling. Please follow our recommended care routine to extend the life of the jewelry so it can be used for cuffing for years to come.

After each wear — gently wipe with a soft jewelry cloth and store in a jewelry box.